Outsourcing Quest BPO support means that you will have less to worry about on a daily basis. You get better IT performance, faster problem resolution and greater expertise without the hassle and costs of downtime.
[alert-note]We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.[/alert-note]
Fully Managed IT Support
It would be difficult to imagine a modern business not using any kind of IT support in its operation. Time spent troubleshooting IT Systems is time away from things that really matter. That’s why businesses trust eStream East Africa team for comprehensive IT services.
Our Fully Managed IT Support (Business Support) is designed to provide professional IT support for end-users as they need it. A comprehensive alternative to having your own IT department.
Sometimes, technology problems cannot be addressed through a call to our IT help desk. To enable you reduce costs, increase reliability, productivity, security and minimize downtime.
eStream East Africa takes complete control of your IT infrastructure so that you can focus on your business. Our package covers Hardware, Software, Back-ups, Active Directory Management, Networks and Third Party Relationships.
Remote IT Support & Help Desk
You decide to be left behind and finalize on a project that is almost due. Then your computer/the application you’re using freezes or worst of it crashes. There aren’t any IT personnel around, panic sets in and you start hitting and tapping every key on the keyboard…
[alert-note]Being helpful shouldn’t be hard but staffing a 24/7 IT help desk is expensive and difficult to scale. Quest BPO 24/7 help desk service provides support allowing scalability. [/alert-note]